FAQ

  1. Carry out operational management of rental apartments consisting of: Marketing is advertising properties both manually and through online platforms such as Traveloka, agoda, Airbnb, tiket.com etc.

  2. Carry out the check in – check out process for guests.

  3. Perform housekeeping which consists of cleaning and laundry.

  4. Provide linen, namely bedding set, towels, foot mat.

  5. Provide amenities such as mineral water, tea, coffee, sugar, creamer, tissue, soap and shampoo.

  6. Perform periodic maintenance such as cleaning the AC unit inside the property.

  7. Monitor and check if there is damage or unexpected things, such as replacing a dead light bulb, replacing the AC / TV remote battery, clogged channels and others
  1. You can Contact us regarding the registration process, and cooperation details through the number listed on Contact Us
  2. The Palam Mansion team will conduct a survey of the apartment unit, after a temporary agreement before the cooperation contract is carried out.
  3. The Palam Mansion team will provide an offer according to the apartment unit.
  4. After the offer is approved, the owner’s apartment unit is officially managed by Palam Mansion.

Full Management
Apartment management where the manager prepares the unit, photographs the unit, provides amenities, ensures that the equipment is in accordance with the standards applied, advertises the Apartment unit at a well-known Online Travel Agent (OTA), as well as through our Agent Partner, serves the guest check in and check out process, cleans the unit and laundry linen, checks and maintains the unit regularly, helps make repairs in the event of damage to the Apartment unit and handles complaints. In addition to the technical things that are done, the manager also provides monthly reports to the owner every 7th and makes timely payment of dependents.

Opportunities to get daily rent: units that we have advertised on well-known Online Travel Agent (OTA) such as Traveloka, Agoda, Airbnb, Booking.com, Tiket.com and Expedia have received satisfactory ratings and reviews, so the potential for rental units can be higher and prices are competitive,

Opportunities to get monthly rent: several companies have accepted the proposals and offers we sent, for now the longest unit rental period we have received is 6 months. But in the future we continue to strive to develop and look for long-term rental opportunities in various business and government sectors.

  1. Owners do not need to worry for units managed by PM, with regular monitoring both every guest checks out (daily), weekly monitoring (checking per unit for dust, insects, cobwebs and so on), as well as monthly such as checking furniture such as air conditioning service, washing sofas, washing curtains, clogged drains, replacing light bulbs and so on.

  2. Calculation of percentage of profit sharing that is attractive and profitable for unit owners based on agreement and transparency of management.

  3. Prioritizing optimal service and professionalism.

  4. Open space for all input to improve the quality of property management.

  5. Having a professional team in managing property units that are supported in the SOP in carrying out property management cooperation. So that as an owner who becomes a partner is no longer bothered by the operational management of the property owned.

  6. On the other hand as consumers who use property rental services owned by the owner, will be served according to service standards that we always improve to provide a high level of satisfaction